FAQs

Questions before your first order?

Answers about fresh meals, treats, ingredients and delivery for dogs living on Val de Vie Estate.

Is VIE DOGS only available inside Val de Vie Estate?

Yes. VIE DOGS is currently exclusive to dogs living on Val de Vie Estate, with orders prepared for estate delivery only.

Are the meals freshly cooked to order?

Yes. Fresh meal orders are cooked in small batches around the weekly order list, then portioned according to each dog profile.

Are the ingredients human-grade?

The pantry is built around recognisable, human-grade ingredients such as fresh proteins, vegetables, fruit, oats, rice and dog-safe functional additions.

Do you use preservatives or fillers?

No. VIE DOGS avoids artificial preservatives, colourants, added sugar, unnecessary salt and cheap filler ingredients.

Can you cater for allergies or sensitivities?

Yes. The dog profile asks for allergies, sensitivities and notes so recipes and treats can be recommended more carefully.

Do you make birthday cakes?

Yes. Birthday cakes are made to order with dog-safe ingredients and can include a name or simple custom finishing.

How do weekly deliveries work?

Orders are prepared around weekly delivery windows and delivered inside Val de Vie Estate. Details can be confirmed by WhatsApp.

Can I order only biscuits or treats?

Yes. Treat pouches, pupsicles, cakes and seasonal boxes can be ordered separately from fresh meal subscriptions.

Need help?

Start a profile or ask us directly.

Create a profile for your dog, or message us if you need help choosing fresh meals, treats or delivery.